Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If we make a picking error a return and replacement will be made for you FOC If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 days.
Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at operations@taraslevingroup.ie.
Sale items Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at operations@taraslevingroup.ie
and send your item to:
Unit 5/6 Knockmitten Close
Western Industrial Estate
Clondalkin
D12DR64
Need help? Contact us at operations@taraslevingroup.ie for questions related to refunds and returns.